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PrimaPorcelain Customer Reviews
We love hearing back from the people who have put our tiles and paving to good use! Below you will find testimonials from our previous clients, we always want to hear what our customers thought of the PrimaPorcelain process and always encourage thorough and honest reviews. We are confident that you will be satisfied by our quality products and excellent customer service – read below to see what our customers think!

"Loving this personal treatment. It makes such a difference. As you can imagine we have been dealing with a lot of different suppliers over the past few months and some of them have been horrendous with their customer service. It hasn’t been made any difference how much money has been involved some companies just don’t seem to care or can’t be bothered to reply or package their goods properly or take notice of the information we’ve given them etc etc. It makes a refreshing change to have such good customer service. "
"The transformation has been incredible and can only truly be appreciated by seeing pictures of what it looked like before and after"
"We purchased Burlington Bronze tiles 20mm thick which were in the sale at a very good price. Our order was handled by Tom who provided an excellent service. Delivery went smoothly as did the laying of our patio. We are very impressed with Prima Porcelain and give them a 5 star rating. We would not hesitate to recommend the company and the product."
"Excellent experience from start to finish"
"We are very pleased with our porcelain patio tiles. They were easy to lay and look lovely. Great price, service was excellent and delivery was quick. I would recommend to friends and family."
"Excellent product. It has transformed our 34 year old uneven patio and decking into a more usable area that looks high class, weed free and very clean; but most of all it is now on one level without having to drop down and climb up single steps - excellent! Staff at the Green Squares centre in Cardiff were very helpful, knowledgeable and polite. Would definitely recommend the company and the prima porcelain product to others."
"PrimaPorcelain were extremely helpful from the outset, especially Fraser. I went to visit several times before I had made my mind up as I was not sure which tiles/colour to go for. He helped me make my decision and got many as many samples as I required. Would definitely use them again and would most certainly recommend them to friends and family."
"We decided to have our previous wood decking removed from concerns about safety and high levels of required maintenance. The advantages of ceramic tiles were soon apparent. They look superb and are easy to keep clean and maintain in pristine condition. Obviously the initial outlay seemed high, but in the long term it will be well worth it are we're sure the patio will look as good today as it will in 10 years time. We are delighted with the final result."
"We decided to have our previous wood decking removed from concerns about safety and high level of required maintenance. The advantages of the ceramic tiles were soon apparent. They look superb and are easy to keep clean and maintain in pristine condition. Obviously the initial outlay seemed high, but in the long term it will be well worth it as we're sure the patio will look as good today as it will in 10 years time. We are delighted with the final result. "
"Excellent product and service"
"Efficient delivery with the cheapest price around!"
"Jan was over the moon and so happy that she opted to use green squares products. Thank you."
"I could not be more pleased with the Quartz Twighligt patios we ordered from Prima Porcelain. As promised on the website, they are very low maintenance and look fantastic. We have a traditional London brick Georgian house and were concerned as to whether porcelain would look too modern but the Quartz twighlight recommended by Prima Porcelain is the perfect compromise between modern material and traditional appearance. We have used the tiles in two places in our garden; a patio by the house (1cm thick tile) and a patio at the bottom of the garden (2cm thick tile). My husband laid the patio at the bottom of the garden himself using the pedestals that Prima Porcelain sell. This was his first patio laying experience and he said it couldn't have been easier. The pedestals genuinely are idea for a DIY job! I would recommend the tiles (and Prima Porcelain) to anyone and have done so to my friends. "
"The Prima Porcelain product range are fantastic. We had 50m2 laid inside and another 50m2 laid outside and it all looks fantastic. The tiles are really hard wearing and easy to clean. We are very happy with our choice and wouldn't hesitate to recommend them."
"Green square products ltd have been 1 st class in quality & integrity in its service & product quality. Cynthia has been brilliant, highly professional & swift at all times. I would no hesitation to friends & family at any time to consider porcelain for outdoors. It's absolulety stunning. Thank you so much Cynthia for your patience too. Your delivery was perfect in its timing & haulier was very reliable & courteous. All the best,"
"I originally visited the Slough showroom to look at the composite decking material for my 1st floor decking.On seeing the porcelain tiles and speaking to Dimitar Ivanov regarding there ease of laying, I decided to purchase the Belgian Limestone tiles (discontinued) for my balcony. I laid them directly onto the existing timber decking using 25-40mm support pedestals. The laying of the tiles was extremely easy, my only problem occurred when trying to cut the tiles for the handrails as they are not easily cut. The balcony is transformed and it looks so much larger. A 1st class product"
"I found the service provided by Fraser very helpful and the company executed my order on time and exactly to my requirements. They even cut quite a large quantity of tiles to my spec without charge! I am delighted with the product and the finished result. The whole job went together with surprising simplicity. I can't recommend product and service highly enough! "
"Melissa is so helpful and on the ball. Always deals with my queries straight away, one of the best suppliers reps I deal with."
"We used the Dark Grey Granite slabs for our patio. It took some persuading to get our builder to lay them using the pedestals rather than traditionally BUT he was really impressed with his own work and said he would definitely lay them that way again because although he took a bit more time than usual in preparing the base it was really quick and easy to lay the slabs. He reckons that they saved almost a day that way. The other great thing about using the pedestals is that the water drains away through the gaps between the tiles so that we can hide the step drain in front of the bifolds in the concrete under the patio so that the drain doesn't show at all. Also, many thanks to Dimitar at Prima Porcelain who was so helpful in assisting us with our questions on the product and delivery. A really prompt and efficient service. "
"We were looking to put the final touches to our new Kitchen extension and were looking for tiles/pavings for our Patio area. We came across Prima Porcelain and were very impressed with the details described on the website and product quality. We visited the showroom to see the products and get more details. The 2cm porcelain tiles we looked at were excellent and we were spoilt for choice. We eventually selected the Granada Fawn 2cm tiles that was on special offer. The Sales person was extremely helpful and responsive answering all our questions. The tiles are every bit as we expected, very strong, even our builder was impressed. The finished product, look and feel is great. We are really looking forward to enjoying spending time on the Patio during the summer time. We would definitely recommend the product and company, the products are competitively priced. All our friends are really amazed at the results. Retesh and Sripa Shah - Enfield"
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