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PrimaPorcelain Customer Reviews
We love hearing back from the people who have put our tiles and paving to good use! We always want to hear what our customers thought of our process and we always encourage thorough and honest PrimaPorcelain reviews. We are confident that you will be satisfied by our quality products and excellent customer service – read below to see what our customers think!

"For anyone out there who has a large balcony or patio who is thinking of reflooring look no further than this company! The tiles are absolutely stunning, the idea of using pedestals with the rain running away underneath is truly fantastic! Also, I can’t speak highly enough of the customer service we received from start to finish, Melissa (based in Cardiff) helped us through every step of the process and went out of her way to ensure we found the right product to suit our needs. I would definitely recommend this company. "
"Brilliant service - They have a mini showroom to choose the stock from. Vishal was knowledgeable with good customer services skills "
"Our experience with Prima Porcelain and Dimitar has been excellent. All products ordered arrived on time and the finished Patio areas look great. Highly recommended."
" Great product "
"All great. From samples to delivery."
" Prior to beginning my project I contacted all of the outdoor porcelain tile companies. I hadn't completely made up my mind that I would go down the porcelain tile route and began by requesting samples. I was most impressed by Prima's response and product quality. Then I spoke to Vishal and he was extremelly helpful. I decided to go with Prima and everything went perfectly. Order delivered on the date requested. Tiles well packed with no damage. The quality of the tiles was first class and I could't be happier with the finished patio. I would recommend Prima Porcelain to anyone wanting to create the indoor outdoor tiling experience."
"The installation went well, and the installers were very professional and courteous. We are delighted with the finished space, and we’ve had lots of compliments from visitors. "
"Myself and my partner, Alan Gardiner, have recently placed and received an order from yourselves for PrimaPorcelain tiles. I just wanted to drop you a line to say that Vishal Chohan in your Slough branch has been fantastic. He has been really efficient and couldn’t have been more helpful, we would definitely recommend Green Squares to others."
" It took me a long time to make up my mind on which company and which product to choose. Everyone' at prima porcelain was very helpful and patient and Reece in particular offered great advice and service. The 3d images you supplied arrived very quickly and we're invaluable in helping me make the tight decision. We are very happy with the finished result. Thank you Reece."
""I could not be more pleased with the Quartz Twilight patios we ordered from PrimaPorcelain. As promised on the website, they are very low maintenance and look fantastic. We have a traditional London brick Georgian house and were concerned as to whether porcelain would look too modern but the Quartz Twilight recommended by PrimaPorcelain is the perfect compromise between modern material and traditional appearance. We have used the tiles in two places in our garden; a patio by the house (1cm thick tile) and a patio at the bottom of the garden (2cm thick tile). My husband laid the patio at the bottom of the garden himself using the pedestals that PrimaPorcelain sell. This was his first patio laying experience and he said it couldn't have been easier. The pedestals genuinely are idea for a DIY job! I would recommend the tiles (and PrimaPorcelain) to anyone and have done so to my friends.""
"“Primaporcelain were an absolute pleasure to work with from start to finish. They were helpful in working out what we needed to complete the job, liaising directly with builder when needed, and agreeing to refund surplus product with no quibbles. The product itself is excellent and installation was easy and I am very pleased with the final result. I am now getting some lighting and electrics installed and this is now really easy due to the space under the paving. I would recommend this company without hesitation. Tom Johnson who was our contact point was excellent in terms of representing the company and delivers consistently excellent customer service. Thank you.”"
"We came across this place by accident but really glad we found it. Dimitar was extremely helpful and listened carefully to our requirements, and suggested some great tiles. The tiles are excellent quality and look great in our Kitchen and living area."
"Loving this personal treatment. It makes such a difference. As you can imagine we have been dealing with a lot of different suppliers over the past few months and some of them have been horrendous with their customer service. It hasn’t been made any difference how much money has been involved some companies just don’t seem to care or can’t be bothered to reply or package their goods properly or take notice of the information we’ve given them etc etc. It makes a refreshing change to have such good customer service. "
"The transformation has been incredible and can only truly be appreciated by seeing pictures of what it looked like before and after"
"Excellent experience from start to finish"
"We are very pleased with our porcelain patio tiles. They were easy to lay and look lovely. Great price, service was excellent and delivery was quick. I would recommend to friends and family."
"Excellent product. It has transformed our 34 year old uneven patio and decking into a more usable area that looks high class, weed free and very clean; but most of all it is now on one level without having to drop down and climb up single steps - excellent! Staff at the Green Squares centre in Cardiff were very helpful, knowledgeable and polite. Would definitely recommend the company and the prima porcelain product to others."
"PrimaPorcelain were extremely helpful from the outset, especially Fraser. I went to visit several times before I had made my mind up as I was not sure which tiles/colour to go for. He helped me make my decision and got many as many samples as I required. Would definitely use them again and would most certainly recommend them to friends and family."
"We decided to have our previous wood decking removed from concerns about safety and high levels of required maintenance. The advantages of ceramic tiles were soon apparent. They look superb and are easy to keep clean and maintain in pristine condition. Obviously the initial outlay seemed high, but in the long term it will be well worth it are we're sure the patio will look as good today as it will in 10 years time. We are delighted with the final result."
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